At Karnataka Pravasi Soudha, we aim to ensure a smooth and transparent booking experience. This policy outlines the terms and conditions for cancellations, refunds, and modifications to reservations.
1. Cancellation by Guest
Standard Bookings
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7 days or more before check-in: Full refund (excluding any non-refundable booking charges).
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Less than 7 days before check-in: 50% refund of the booking amount.
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24 hours or less before check-in: No refund.
Special Packages or Promotions
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Certain promotional offers or discounted packages may be non-refundable. Terms will be clearly mentioned at the time of booking.
2. Modification of Booking
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Guests may request changes to dates, room types, or packages subject to availability.
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Modifications may result in additional charges or fare differences.
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Requests made less than 48 hours before check-in may incur extra fees.
3. Cancellation or Refund by Karnataka Pravasi Soudha
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In rare cases where Karnataka Pravasi Soudha must cancel a confirmed booking (e.g., due to natural calamities or unforeseen events), guests will receive a full refund.
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We are not responsible for additional costs incurred by guests, such as travel expenses or third-party bookings.
4. Refund Payment Method
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Refunds will be processed using the same payment method used during booking, unless otherwise agreed.
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Refunds may take 5–10 business days to reflect, depending on the bank or payment provider.
5. Non-Refundable Items
Certain add-ons, special experiences, or promotional offers are non-refundable. Such conditions will be clearly specified during booking.
6. Contact for Refunds
For queries related to cancellations or refunds, please contact:
Karnataka Pravasi Soudha
Ring Road, Opposite Tirumala Museum,
Tirupati, Andhra Pradesh 517504, India
📧 Email: info@karnatakapravasisoudhatirumala.co.in